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Terms of use

Limited permission

The CretanTreasure.gr, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this site and its content elements. This license is not a transfer of title to the site and its information and is subject to the following limitations:

1)you must keep in all copies of the site and its components, all notes concerning copyright and other proprietary rights and 2) you can not modify the website and its components in any way  or reproduce or publicly present or distribute or use in another way the site and its components for any public or commercial purpose unless it is permitted herein.


The CretanTreasure.gr reserves the right to unilaterally change or modify the applicable terms and conditions for use of the site at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will be effective immediately following their communication, which may be given by any means including, but not restrictively, the addition of new terms and conditions on the website. Any use of the site after such change or modification will be considered as acceptance by you of such changes, modifications, additions or deletions. CretanTreasure.gr may, at any time, terminate, change, suspend or discontinue any specific features in this site including photo, presentation or description of any product or service.

Provided information and products

Cretantreasure.gr is  committed to quality, completeness and validity of information presented on its websites subject to any technical or typographical errors that can not be predicted or occur unintentionally including descriptions and prices of products or downtime of site due to force majeure, while not committed to product availability. The company in good faith is not responsible  for mistakes caused by error during the recording of electronic data in the store.

Limitations of liability

Availability: CretanTreasure.gr can not provide any guarantee for the availability of products that are posted on its website. However undertakes to promptly inform customers about the unavailability if they express interest in ordering unavailable product.
CretanTreasure.gr, its employees, or other representatives, have no responsibility under any circumstances for any consequential, incidental, indirect, special damages or expenses or penalties, including, but not restrictively, lost profits, downtime of business, loss of information or data, or loss of customers, loss or damage to property, and any third party claims arising out of or in connection with the use, copying or presentation of this site or its contents or any other related website,regardless if  the CretanTreasure.gr was informed,  knew or should have known this possibility.

Copyright and trademark

The whole website design, text, graphics, selection and settings of it, are property of Stelman Trade Ltd and constitute Copyright, All rights reserved. Any text or images bearing the symbols TM, SM or © are trademarks or registered trademarks and are used herein with permission of their respective owners.
For your best service, it is important that you, our customer, understand that you have to provide us specific information concerning the processing of your order, which is preserved by us.
This Privacy Statement and the attached to it Terms and Conditions of this site describe the method of collecting data from the website CretanTreasure.gr, the use of these data by us and the terms and conditions of use of this website. This Privacy Statement relates solely to your personal data that you provide us during your order on the website CretanTreasure.gr.

In general

The information provided voluntarily by the users of this website, are used by CretanTreasure.gr, so its users have direct and effective communication with  the store, to provide answers to specific questions posed and being served and executed their orders.
The information gathered by  CretanTreasure.gr through the website aim  to measure its attendance, to determine customer requirements for more products and facilitate trade with the company. CretanTreasure.gr does not distribute to any other organization or partner not associated with Stelman trade Ltd, e-mail addresses, or any other information concerning users and customers.

Collection of information

CretanTreasure.gr designed the website so that users can visit it without having to reveal their identity unless they wish. Asked visitors of our website to provide us with personal data only if they want to order product (s), to register in our website and / or send e-mail to info@CretanTreasure.gr.
Use of Information. CretanTreasure.gr collects two types of information about users: (1) information the user gives us when registering as a customer, (2) information the user gives us in order to execute his  order in CretanTreasure.gr. Upon completion of any order form on our website, you will be asked your name, address, zip code in your area, your email address, your phone number, credit card data and the payment method of the order.
Additionally you can be requested more specific information, such as dispatch – delivery of an order, billing information or details about the offer you have requested. CretanTreasure.gr use the information you provide during the electronic sending of the form in order to contact you regarding (a) the delivery of order at your place, (b) to confirm and identify the client in any necessary case (c) for new products or services offered by CretanTreasure.gr, (d) special offers  of CretanTreasure.gr. You can choose whether or not to receive such communications by sending your request via e-mail to  info@CretanTreasure.gr

Access to Information. Each order processing requires the collection of personal data for delivery or booking an order. Also the use credit card, for charges of which are required identity verification documents for legitimate owner only  the first time, is guaranteed in every case. Any documentary evidence and document certifies and declares the customer's identity remains strictly confidential and is only controlled by the relevant responsible department of CretanTreasure.gr. The presentation of your personal data on your behalf, means that you consent these data to be used by CretanTreasure.gr employees for the reasons mentioned above. The CretanTreasure.gr requires from employees and maintainers of the website to provide users-customers the security level referred to in this Privacy Statement. In no other case CretanTreasure.gr can  share with others your personal information without your prior consent, unless it is required to do so by legal means. Please bear in mind  that under certain circumstances is permitted or required by law or based on a court decision, the collection, use and disclosure of your personal data, which are collected online without your own prior consent (for example, in case of court decision).


CretanTreasure.gr has the ability to use cookies as part of the facilitation and operation of services through the website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing sites like CretanTreasure.gr, operate smoothly and without defects, to collect multiple user options, to identify frequent users, facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to the users’ computers and the files kept on them. We use cookies to provide you with information and to process your orders and  each time you exit  from the site they are automatically deleted. You must keep in mind that cookies are strictly necessary in order to work properly and smoothly the  website CretanTreasure.gr.

Correction, Modify or Delete Information

CretanTreasure.gr allows users to correct, change, add or delete data and information presented in CretanTreasure.gr. If you choose to delete any information, CretanTreasure.gr will act to remove this information from its archives directly. For the protection and safety of the user, CretanTreasure.gr will try to ensure that the person who made the changes is actually the same person with the user. To access, change or delete your personal data, to report problems with the operation of the website or to make any query, please contact through CretanTreasure.gr or via e-mail at info@CretanTreasure.gr. The change or correction of your personal data can also be made through the registration page of CretanTreasure.gr. Please note that we will do everything possible to protect your personal data, but protecting your password to our website depends also on you.

Transactions security

CretanTreasure.gr is committed with regard to ensuring the security and integrity of data collected about the users of its website.  CretanTreasure.gr has adopted procedures that protect the personal data that users provide through the website or any other means (eg. Telephone). These procedures protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that the information is accurate and used properly. Your connection to this is safe because it uses the SSL technology (Secure Socket Layer). SSL technology is based on a code key to encrypt data before they are sent through the (SSL) connection. Security screening between the data and the Server is based on the unique key ensuring totally the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and are proposed to be used to connect to the website CretanTreasure.gr

Periodical Changes

CretanTreasure.gr constantly develops, updates and improves its website, and products and services on it, and will renew this policy. We recommend that you read this procedure at regular intervals in order to be notified of any changes to the contents of this privacy policy. This policy will be modified from time to time without prior notice to users.

Cancellation policy & returns


The customer is informed of the availability of products through appropriate verbal indications of the online store (eg. "Available", "Not availavle" etc.). Also,  the various offers of products shown in the online store are always valid while stocks last.

Returning products by  charging the Online Shop (Company) can be carried out in all cases where the order is wrong, that means in case of delivery other than the species ordered  or wrong quantity or in case that the goods are defective. In this case, the customer must either not accept delivery of the product from the beginning, or to ask for a return, in consultation with the Online Store (Company). Products must be returned in the condition received by the customer. If not returned at the time agreed in consultation with the Online Store (Company) or according to the conditions described in detail above, the Online Store is entitled not to accept returns and therefore refuse to replace. In all cases, the return of the product to be replaced  should be done with all the documents accompanying the product (eg  consignment note,  Retail receipt etc.) and in full package. The return of products by charging the e-shop (Company) will be conducted either by staff and vehicles of the Company, or by transport company or courier, or at the physical location of the company. In case of return, provided that  products have previously received and checked from the Company, the refund to the customer will be made either by cancelling the charge of credit card or by  bank deposit to the customer's account, which will be curated by the Company. If goods are returned damaged or incomplete, the online store has the right to demand compensation from the customer, the amount of which will be determined by the condition of the goods and carry out unilaterally and unconditionally total or partial offsetting of his claim towards the customer.

Cancellation policy - Withdrawal

If you want to cancel your order, contact us directly at the contact details listed in the Online Store and we will inform you about the actions needed.
Cancellation of orders is done in the following cases:

  • Before you complete the order during the online process, you can click back («back») and remove the quantities of products from your shopping cart by clicking the button "remove".
  • If online ordering has been completed but the product has not been shipped yet , you can call to the contact details of the e-shop and we will cancel your order.

You have the right to withdraw from your purchase as provided in Article 4 of law.2251 / 1994 and you can return an order within fourteen (14) days from  delivery if you have not opened the packaging of products and you have saved the delivery receipt . For the return of the order you will be charged any possible return costs. You will find our address on the documents accompanying the order or in the Online Shop. We will notify you by phone and / or email to the orderly delivery of the products and will refund your money within thirty (30) days.